Bulletins

Cultural Competency: Essential to Quality Care

Elm and Oak formally known as, Monroe Plan for Medical Care, IPA along with Molina Healthcare, Inc., expects providers to deliver services that affirm and respect individuals of all backgrounds and abilities, safeguarding their dignity. Employee and provider training, along with quality monitoring, support this commitment.

Quarterly Roster and Data Request Bulletin

To ensure Monroe Plan for Medical Care, (dba Elm and Oak Health) and Molina Health Plan of NY have the latest information on all affiliated providers, please complete the roster available at this link: Elm & Oak Health Roster Template and submit it to [email protected].

If your office maintains a roster containing the required data elements, you may send your complete provider roster to [email protected]..

Access and Availability

Elm and Oak Health, together with Molina, upholds access to care standards and implements processes for ongoing monitoring of health care access, including behavioral health services, provided by contracted adult and pediatric primary care physicians (PCPs) and participating specialists, such as OB/Gyn, behavioral health providers, and both high-volume and high-impact specialists

Quarterly Roster and Data Request

To ensure Monroe Plan for Medical Care, (dba Elm and Oak Health) and Molina Health Plan of NY have the latest information on all affiliated providers, please complete the roster available at this link: Elm & Oak Health Roster Template and submit it to [email protected].

Molina Provider Exclusion Monitoring Attestation

Molina Healthcare of New York, Inc. is required to confirm our network providers have procedures in place to identify and determine the exclusion status of your managing employees through routine checks of Federal databases.

Access and Availability Reminders

Your roster submission helps ensure that Elm & Oak and Molina Health Plan of NY have the latest information on all affiliated providers.

Annual Cultural Competency Training and Attestation

Training modules and resources are available to enhance cultural competency when serving diverse patient populations.

Quarterly Roster & Data Request

Providers are required to comply with the Access to Care appointment standards outlined here to ensure timely delivery of healthcare services.