The Safe Options Support program is a street outreach initiative designed to engage individuals experiencing homelessness, particularly those with behavioral health conditions, through trauma-informed, person-centered support.
Elm & Oak delivers the Safe Options Support Program in the Southern Tier (Steuben/Chemung Counties) and Central New York (Onondaga/Oswego Counties) regions.
Our SOS team includes licensed clinicians, case managers, and peers with lived experience. They work together to:
Build trust with individuals who are disconnected from care
Connect people to shelter, housing, medical and behavioral healthcare
Provide ongoing, voluntary case management
Advocate for services that promote dignity, autonomy, and safety
SOS operates in collaboration with the New York State Office of Mental Health and other community-based partners to ensure continuity of care and long-term support.