Connecting Medicaid members to the resources that shape health and stability.

Elm & Oak partners with regional Social Care Networks across New York to help Medicaid members access the supports that make health possible outside the clinic. Through coordinated navigation, we connect people to housing, food, employment, transportation, and other essential resources—and make sure these services are integrated with the care they already receive.

What Social Care Networks Do

Social Care Networks (SCNs) are coalitions of community organizations working together to address health-related social needs. They help identify unmet needs, streamline referrals, and ensure members can access reliable, high-quality social supports.

Elm & Oak works within multiple SCNs to strengthen these connections, remove barriers, and make navigation easier for both members and care teams.

Connecting the Dots Between Social Care and Healthcare

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We bring healthcare partners, community organizations, and Social Care Networks into alignment so members experience seamless support. Our teams:

  • Integrate social care referrals into existing care workflows
  • Make warm, person-centered handoffs to community providers
  • Ensure referrals are completed and members receive the services they need
  • Troubleshoot barriers like transportation, eligibility, or documentation
  • Share data and insights that help partners improve outcomes over time
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What We Help Members Access

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Through SCN partnerships, we connect members to resources that directly influence health and stability, including:

  • Housing and utility assistance
  • Food programs and nutrition supports
  • Transportation to health and social services
  • Employment and financial stability resources
  • Family, behavioral health, and other wraparound supports
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Partner With Us

With more than 55 years of experience serving Medicaid populations, Elm & Oak understands how social and clinical factors intersect. Our approach is:

Coordinated

Aligning plans, providers, and community partners

Human-centered

Built on trust and practical support

Outcome-driven

Helping communities reduce barriers and improve health

If you’re a health plan, provider, or Social Care Network looking to strengthen social care coordination, Elm & Oak can help you build a more connected, equitable system of support.

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